Company Profile
| Registered Country/Region | United Kingdom |
| Regulation | FCA |
| Product & Services | International payments,Integrations, Pricing, Business Prepaid Cards |
| Payment Methods | VISA, MasterCard, Bank Transfer, skrill, Neteller |
| Customer Support | Phone, Email, Online Chat |
General Information
Volopa Capital Limited (Reg.07363659) is a part of the Volopa Group of Companies, authorized and regulated by the Financial Conduct Authority (FRN:531771). Volopa Capital Limited is a company registered in England and Wales, with its registered address at 15 Belgrave Square, London, United Kingdom SW1X8PS. Volopa Capital offers one platform to streamline global business payments, manage expenses and employee spend in one place.
Services Offered
Volopa Capital is committed to provide institutional and personal clients with simpler, faster payment solutions. International payments allow its clients to make 38-currencies business payments to 180 countries worldwide using their existing UK bank account. Clients can view FX rate in real time, view the full breakdown of currency conversion and payment processing fees before submitting their international payments, funding international payments in more than 10 currencies, including GBP, EUR, and USD. Aside from international payment services, Volopa also offers Free Prepaid MasterCard and Business Prepaid MasterCard.
Fees
Clients who make an international payment are charged some fees, which will not exceed 1% of the value of the transaction plus payment fee. This piece of information will be disclosed before you confirm the international payment transaction.
Account Types
There are two Business Accounts are on offer: Standard Business Account and Bespoke Business Account (tailored solution). The first account charges zero account maintenance fee while the second account holders need to request a quote. Each account offers premium service offerings to satisfy different clients requirements.
How to open an account？
Opening an account with Volopa Capital is a fast and easy process, charging no setup or account maintenance fees. Please not that since this company is not a Bank account provider, a valid UK bank account is required to open an account with Volopa.
There are three steps to open an account:
Step one: you need to provide some of your basic information and your business, and it takes around 10 minutes.
Step two: This company will review your application and this process takes 2-3 business days.
Step Three: After your application is approved, this company will invite you to complete the onboarding process, and this takes 10-15 minutes.
How to activate Volopa MasterCard？
Two are two methods offered for you to activate your Volopa MasterCard: using App or Online. You can select “Activate Card” and Confirm by entering the “Activate Card” Button. And your card will be activated instantly. Your Card PIN number will be displayed on screen once your card is activated. There is no minimum load amount required. Please note that you cannot transfer money to another Volopa Cardholder, and funds can only be returned to the company wallet.
Customer Support
Volopa customer support team can be reached through telephone at:+44(0)2035 192 813, and email: business@volopa.com. The physical address of this company:
You can also following this company on some social media platforms including Facebook, Instagram, Linkedin, Twitter, and Youtube.
Pros & Cons
| Pros | Cons |
| FCA-regulated | Complicated platform on top up & allocation |
| Two types of accounts to choose from | Price not that attractive |
| No account maintenance fee for the Standard Business Account |
Frequently Asked Questions
Is Volopa regulated ？
Yes, Volopa is authorized and regulated by the UK Financial Conduct Authority (FCA number 554549) to carry out payment services.
What is my base currency？
The base currency of your card will either be GBP or EUR. This is identified in the Prepaid Cards dashboard of your online account.
Is Volopa Card contractless？
Yes. You can make contractless payments at any merchant terminal which accepts this at home and aboard.
Is there a minimum card load amount ？
There is no minimum load amount.
How long does it take to set up my account ？
Typically, this company will have your account set up within 72 hours once they have received all the required information and documentation.
How long will my International payment take ？
The length of time it will take for an international payment to be received will vary by country.
What fees and charges are there for making an international payment ？
Your total fee will not exceed 1% of the value of the transaction plus payment fee. These will be disclosd before you confirm the international payment transaction.
