Company Profile
| FISG | Information |
| Founded | 2011 |
| Registered Country/Region | Cyprus |
| Regulation | CYSEC, ASIC, FSA (Offshore) |
| Market Instruments | CFDs on forex, shares, indices, commodities |
| Demo Account | Available |
| Leverage | 1:500 |
| EUR/USD Spread | 1.6 pips |
| Trading Platform | MT4/MT5 |
| Minimum Deposit | N/A |
| Customer Support | Phone, email, live chat |
FISG Information
Founded in Cyprus in 2011, FISG is a forex and CFD broker regulated by CySEC, ASIC, and FSA (Offshore). They offer CFDs on a variety of instruments including forex, shares, indices, and commodities.
FISG provides trading platforms MT4/MT5 and leverage up to 1:500EUR/USD with a minimum deposit not specified. They claim to have partnerships with top financial institutions and insurance coverage up to €2,000,000 through Lloyd's of London.
Pros & Cons
| Pros | Cons |
| Regulated by CYSEC, ASIC and FSA | Islamic account unavailable |
| Copy trading available | |
| 4 account types for different users | |
| No swap fees | |
| MT4 & MT5 available | |
| High leverage up to 1:1000 | |
| Low SpreadStart from 0 pip |
Is FISG Safe or Scam?
FISG being regulated by the Cyprus Securities and Exchange Commission (CYSEC) , Australia Securities & Investment Commission(ASIC), and offshore regulated by the Seychelles Financial Services Authority (FSA).
It offers various protective measures such as segregation of funds, investor compensation fund, and negative balance protection, indicates that the broker is taking steps to ensure the safety of its clients' funds.
It also has been in operation for several years and has received positive reviews from many customers.
Based on the information available, FISG appears to be a reliable and trustworthy broker. However, as with any investment, there is always some level of risk involved, and it is important for traders to do their own research and carefully consider their options before investing.
Market Instruments
Tradable financial assets that investors can trade with the FISG include CFDs on forex, shares, indices, and commodities. With such a diverse range of trading instruments, clients of FISG have the opportunity to build a diversified portfolio and potentially take advantage of a range of market opportunities.
Accounts
FISG offers four types of accounts: the Standard Account, ECN Account, Union Account, and Cent Account.
Each account type provides access to the MT4 trading platform and comes with competitive trading conditions to enhance the trading experience.
All account types share several common features. Traders can place up to 100 orders per account and enjoy maximum leverage of 500. Orders are executed at market price, ensuring that trades are executed quickly and efficiently. The margin call level for all accounts is set at 100%, and the stop out level is at 50%, providing a safety net for traders to manage their risk. The minimum lot size per order is 0.01, and the maximum lot size per order is 100, accommodating both small and large trading volumes.
Additionally, there is no limitation on the number of pending orders, giving traders the flexibility to manage their trades as they see fit. All accounts support the use of Expert Advisors (EAs), allowing for automated trading strategies.
Leverage
The maximum trading leverage is 1:400 for Forex currency pairs, 1:50 for indices, 1:200 for gold, 1:100 for silver, and 1:100 for energy products. It's important to note that while leverage can magnify gains, it can also magnify losses, so traders should use it with caution and ensure they have a solid risk management strategy in place.
Spreads & Commissions
Standard Account
The Standard Account offers a balance between cost and accessibility, with typical spreads such as 2.6 pips for EURUSD and 2.1 pips for GBPUSD. This account is ideal for traders who are looking for a straightforward trading experience with essential features.
ECN Account
The ECN Account provides the most competitive spreads, such as 0.2 pips for EURUSD and 0.6 pips for GBPUSD, making it suitable for traders who prefer a more direct market access model with potentially tighter spreads and faster execution speeds.
Union Account
The Union Account features moderate spreads, including 1.0 pips for EURUSD and 1.2 pips for GBPUSD. It is tailored for traders who may be looking for specific trading conditions or benefits associated with this account type.
Cent Account
The Cent Account is designed for beginners or those who wish to trade in smaller volumes, with spreads such as 2.2 pips for EURUSD and 1.8 pips for GBPUSD. This account is perfect for learning and practicing trading strategies with minimal risk.
Here is the real-time spreads table:
| Account Type | EURUSD | GBPUSD | AUDUSD | NZDUSD | USDJPY | USDCAD | USDCHF | GBPJPY | XAUUSD | XAGUSD |
| Standard Account | 2.6 | 2.1 | 1.8 | 2.5 | 2.4 | 2.2 | 3 | 2.4 | 2.6 | 3 |
| ECN Account | 0.2 | 0.6 | 0.4 | 0.1 | 0.5 | 0.4 | 0.5 | 0.5 | 1.4 | 0.8 |
| Union Account | 1 | 1.2 | 1.3 | 1.5 | 1.5 | 1.5 | 1.6 | 2.6 | 2.4 | 3 |
| Cent Account | 2.2 | 1.8 | 2 | 2.3 | 2.5 | 2.4 | 2.6 | 3.2 | 2.6 | 3 |
Trading Platforms
The trading platforms provided by FISG include MetaTrader 4 (MT4) and MetaTrader 5 (MT5). MT4 is known for its user-friendly interface and powerful trading tools, offering advanced charting capabilities, multiple order types, Expert Advisors (EAs) for automated trading, and extensive technical analysis tools.
MT5 builds on the strengths of MT4 with enhanced features and improved performance, including more timeframes and chart types, advanced pending order functionality, an improved strategy tester for EAs, and an integrated economic calendar and news feed.
With compatibility for desktops, tablet PCs, and mobile phones, traders can enjoy trading without limitations. Whether at home, in the office, or on the go, the platforms provide full functionality and convenience, allowing traders to stay connected to the markets at all times.
Deposits & Withdrawals
FISG offers a variety of convenient and efficient methods for depositing and withdrawing funds.
UnionPay
For those using UnionPay, fund deposits are credited instantly with no transaction fees, making it a quick and cost-effective option. Withdrawals through UnionPay are processed on the same working day, also without any transaction fees.
Digital Currency
Clients opting for digital currency can expect fund deposits to be processed in approximately 30 minutes, with a 0% handling charge, providing a fast and fee-free method for adding funds. Withdrawals are equally efficient, with funds arriving in the account on the same working day and no transaction fees applied.
Telegraphic Transfer
Telegraphic transfer is available for clients who prefer traditional banking methods. Deposits via telegraphic transfer take 3-5 days to process and have no handling charges. Withdrawals are subject to the bank's processing time but are also free of transaction fees.
Customer Service
InterStellar offers a variety of convenient customer contact methods. The options include email, phone, social media, and real-time chat.
- Email: For any inquiries or support, traders can reach InterStellar via email at support@fisg.com.
- Phone: Customers can contact the support team by phone at +65 9838 6976 (Singapore), providing a direct and quick way to resolve issues.
- Social Media: InterStellar is active on various social media platforms, allowing traders to connect, stay updated, and get support through these channels.
- Live Chat: One of the most convenient features is the real-time chat support.
Education
FISG offers a variety of educational resources to assist traders. These resources include an economic calendar, glossary, videos, market news, market watch currencies, market watch indices, market watch commodities, and ebooks. These resources can help traders stay informed about the market and make more informed trading decisions. The availability of educational resources is an important factor to consider when choosing a broker, and FISG seems to have a decent range of materials available.
Conclusion
Overall, FISG offers a variety of features that may appeal to some traders, particularly the educational resources and MT4/MT5 platforms. However, the lack of transparency on minimum deposits, high withdrawal fees, and potentially risky high leverage should be carefully considered before opening an account. Investors, especially beginners, should compare it with other brokers before making a decision.
Frequently Asked Questions (FAQs)
- What is the maximum leverage offered by FISG Group?
FISG Group provides a maximum leverage of up to 500:1 across all account types.
- What deposit and withdrawal methods are available?
FISG Group offers various deposit and withdrawal methods, including UnionPay, Digital Currency, and Telegraphic Transfer.
- What trading platforms are available at InterStellar Group?
FISG Group offers the MetaTrader 4 (MT4) and MetaTrader 5 (MT5) trading platforms.
- Are there any restrictions on the number of orders or lot sizes?
All account types allow a maximum of 100 orders per account, with a minimum lot size per order of 0.01 and a maximum lot size per order of 100.
- What is the margin call level and stop-out level?
The margin call level is set at 100%, and the stop-out level is at 50% across all account types.
- Can I use Expert Advisors (EAs) on my trading account?
Yes.
Risk Warning
Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.
2025 SkyLine Thailand 
欧万兴(魁益健康)
Hong Kong China
The platform noticed that the margin has been adjusted into 50% form 100% and the validation would be one year. After I deposited fund, the margin was still 100%. Thus, my position was closed during the trading. The service line 400 was disconnected. I have no idea but to have this scam platform exposed. Hope you stay away.
Exposure
FX6896474862
Hong Kong China
During the 100 or so trading, there is always severe slippage with the platform, which could be shown in the screenshot. The customer service was in insolence attitude. They claimed that the spread was 33, actually, which was 38 to 40 pips. Don’ t believe them.
Exposure
A0拼搏者
Hong Kong China
After the leader made the speech, seeing the cocking market, I joined the platform. There was a 3-pip slippage, I stopped loss immediately. Then the market began soaring up again. What happened?
Exposure
FX1658810865
Hong Kong China
I lean more towards swing trading, and the environment has been relatively stable so far, and I'm more accustomed to the rhythm of placing trades.
Positive
FX3937152519
Hong Kong China
I usually deposit funds primarily using USDT, which is quite convenient to operate, and the deposit speed has been normal so far. Overall, it has been quite smooth to use during this period.
Positive
FX9098160172
Hong Kong China
The trading conditions are relatively clear, without any hidden clauses, which is very important. During use, if there are any issues, feedback can also receive a relatively quick response, giving the impression that the platform genuinely values user experience.
Positive
FX9230480322
Hong Kong China
When I first started using this platform, it felt a bit unfamiliar, but after using it for a long time, I think it's okay, and the interface isn't too hard to understand.
Positive
FX2529098763
Hong Kong China
I pay a lot of attention to deposits and withdrawals, and InterStellar does a good job in this area. Funds usually arrive on the same day, and the fees are relatively low. There are also many deposit options available, which makes it very convenient and hassle-free to use.
Positive
FX2106449658
Hong Kong China
I just started trading forex, about 6 months, and using FISG feels pretty good. The account opening process is quite simple, and funding is also fast. MT5 operations are relatively friendly for beginners, and I haven't encountered any major issues so far.
Positive
FX3347015048
Hong Kong China
The interface is smooth, the trading experience is seamless, and execution speed is also fast. Meanwhile, the deposit process is simple and convenient. However, we still hope the platform will provide more promotional activities for customers in the future.
Positive
FX2607271114
Hong Kong China
The interface is convenient, the operation is smooth, and deposits are also easy. However, I hope there will be no minimum deposit limit in the future.
Positive
FX2655844097
Hong Kong China
The advantage of this platform lies in its stable trading environment, actually the spread commission is a bit high, but it's relatively stable, deposits and withdrawals are also relatively smooth without order blocks, I've been using it since the year before last
Neutral
黄金大神
Hong Kong China
Started using it at the end of last year, it's average, sometimes the spreads can be a bit inflated But luck was on my side, haha, had a prosperous new year! Don't be too envious of me
Positive
FX3601431474
Hong Kong China
I haven't been trading for very long, about a year or so, and I recently started using FISG. Overall, it's quite smooth to use, the deposit and withdrawal speeds are pretty fast, and I don't have to wait long, which is really reassuring for a beginner. However, I haven't fully figured out how their index product fees work; it's a bit complicated. If the platform had a fee calculator, it would be more user-friendly for beginners like me.
Positive
FX2097656696
Hong Kong China
I have been a trader for almost 10 years. Honestly, FISG is quite usable, deposit and withdrawal speeds are pretty fast, which is very important. They also frequently have events, but I haven't won any big prizes yet haha, maybe my luck is just average.
Positive
FX2272855605
Hong Kong China
Their platform is not bad. Although it's not a particularly large platform, you can withdraw your profits. I'm not sure about others, but I can deposit and withdraw freely.
Positive
FX1127567114
Hong Kong China
The platform is relatively stable, orders don't get stuck, and opening and closing trades are quite smooth. It runs normally even during periods of high market volatility, which is a good point. Deposits and withdrawals are also okay so far. However, sometimes customer service responses can be a bit slow, and there are areas that could be optimized in terms of details.
Positive
FX8178081502
Hong Kong China
Slippage is very severe.
Exposure
Generation
Malaysia
My experience as been quite good. Deposit and withdrawals have been seamless. The trade executions are also good except for the fact that they sometimes don't execute more than one trade for you if they realize that market is looking to go very strong in your direction.
Neutral
at3712
Hong Kong China
Since the beginning of this year, InterStellar Group has had many problems, being unable to log in and trading.
Exposure
FX1524913740
Pakistan
Their trading platform struck me as highly efficient and robust. Not only is it seamless and glitch-free, but it also offers a spectrum of analytics tools that helps me make informed decisions. They have a way of breaking down complex and overwhelming data into something that's digestible for a layman like me. Customer service? Top-notch! I had issues connecting to the platform once, reached out to their customer support and voila! Problem solved in no time. The response time and resolution were absolutely commendable.
Positive
ㅤ84614
Malaysia
Trading the AUD/USD pair here, I was delighted to find their spread to be an average 0.9 pips during peak trading times. Couple this with a zero-commission policy, and it signals brighter profits on the horizon! Speaking of signals, let me share an experience. Interstellar's spot-on trading signals once led me into a promising lane with the EUR/JPY pair. An anticipated bearish dip allowed me to place my positions just right. Result? A profitable trade that left me grinning from ear to ear! However, a few questions did pop up during the journey, and customer service team was slow to extend a helping hand.
Positive
muhammat
Hong Kong China
On other platforms, this has not happened. Why does this occur on your platform?
Exposure