Company Profile
| FISG | Information |
| Founded | 2011 |
| Registered Country/Region | Cyprus |
| Regulation | CYSEC, ASIC, FSA (Offshore) |
| Market Instruments | CFDs on forex, shares, indices, commodities |
| Demo Account | Available |
| Leverage | 1:500 |
| EUR/USD Spread | 1.6 pips |
| Trading Platform | MT4/MT5 |
| Minimum Deposit | N/A |
| Customer Support | Phone, email, live chat |
FISG Information
Founded in Cyprus in 2011, FISG is a forex and CFD broker regulated by CySEC, ASIC, and FSA (Offshore). They offer CFDs on a variety of instruments including forex, shares, indices, and commodities.
FISG provides trading platforms MT4/MT5 and leverage up to 1:500EUR/USD with a minimum deposit not specified. They claim to have partnerships with top financial institutions and insurance coverage up to €2,000,000 through Lloyd's of London.
Pros & Cons
| Pros | Cons |
| Regulated by CYSEC, ASIC and FSA | Islamic account unavailable |
| Copy trading available | |
| 4 account types for different users | |
| No swap fees | |
| MT4 & MT5 available | |
| High leverage up to 1:1000 | |
| Low SpreadStart from 0 pip |
Is FISG Safe or Scam?
FISG being regulated by the Cyprus Securities and Exchange Commission (CYSEC) , Australia Securities & Investment Commission(ASIC), and offshore regulated by the Seychelles Financial Services Authority (FSA).
It offers various protective measures such as segregation of funds, investor compensation fund, and negative balance protection, indicates that the broker is taking steps to ensure the safety of its clients' funds.
It also has been in operation for several years and has received positive reviews from many customers.
Based on the information available, FISG appears to be a reliable and trustworthy broker. However, as with any investment, there is always some level of risk involved, and it is important for traders to do their own research and carefully consider their options before investing.
Market Instruments
Tradable financial assets that investors can trade with the FISG include CFDs on forex, shares, indices, and commodities. With such a diverse range of trading instruments, clients of FISG have the opportunity to build a diversified portfolio and potentially take advantage of a range of market opportunities.
Accounts
FISG offers four types of accounts: the Standard Account, ECN Account, Union Account, and Cent Account.
Each account type provides access to the MT4 trading platform and comes with competitive trading conditions to enhance the trading experience.
All account types share several common features. Traders can place up to 100 orders per account and enjoy maximum leverage of 500. Orders are executed at market price, ensuring that trades are executed quickly and efficiently. The margin call level for all accounts is set at 100%, and the stop out level is at 50%, providing a safety net for traders to manage their risk. The minimum lot size per order is 0.01, and the maximum lot size per order is 100, accommodating both small and large trading volumes.
Additionally, there is no limitation on the number of pending orders, giving traders the flexibility to manage their trades as they see fit. All accounts support the use of Expert Advisors (EAs), allowing for automated trading strategies.
Leverage
The maximum trading leverage is 1:400 for Forex currency pairs, 1:50 for indices, 1:200 for gold, 1:100 for silver, and 1:100 for energy products. It's important to note that while leverage can magnify gains, it can also magnify losses, so traders should use it with caution and ensure they have a solid risk management strategy in place.
Spreads & Commissions
Standard Account
The Standard Account offers a balance between cost and accessibility, with typical spreads such as 2.6 pips for EURUSD and 2.1 pips for GBPUSD. This account is ideal for traders who are looking for a straightforward trading experience with essential features.
ECN Account
The ECN Account provides the most competitive spreads, such as 0.2 pips for EURUSD and 0.6 pips for GBPUSD, making it suitable for traders who prefer a more direct market access model with potentially tighter spreads and faster execution speeds.
Union Account
The Union Account features moderate spreads, including 1.0 pips for EURUSD and 1.2 pips for GBPUSD. It is tailored for traders who may be looking for specific trading conditions or benefits associated with this account type.
Cent Account
The Cent Account is designed for beginners or those who wish to trade in smaller volumes, with spreads such as 2.2 pips for EURUSD and 1.8 pips for GBPUSD. This account is perfect for learning and practicing trading strategies with minimal risk.
Here is the real-time spreads table:
| Account Type | EURUSD | GBPUSD | AUDUSD | NZDUSD | USDJPY | USDCAD | USDCHF | GBPJPY | XAUUSD | XAGUSD |
| Standard Account | 2.6 | 2.1 | 1.8 | 2.5 | 2.4 | 2.2 | 3 | 2.4 | 2.6 | 3 |
| ECN Account | 0.2 | 0.6 | 0.4 | 0.1 | 0.5 | 0.4 | 0.5 | 0.5 | 1.4 | 0.8 |
| Union Account | 1 | 1.2 | 1.3 | 1.5 | 1.5 | 1.5 | 1.6 | 2.6 | 2.4 | 3 |
| Cent Account | 2.2 | 1.8 | 2 | 2.3 | 2.5 | 2.4 | 2.6 | 3.2 | 2.6 | 3 |
Trading Platforms
The trading platforms provided by FISG include MetaTrader 4 (MT4) and MetaTrader 5 (MT5). MT4 is known for its user-friendly interface and powerful trading tools, offering advanced charting capabilities, multiple order types, Expert Advisors (EAs) for automated trading, and extensive technical analysis tools.
MT5 builds on the strengths of MT4 with enhanced features and improved performance, including more timeframes and chart types, advanced pending order functionality, an improved strategy tester for EAs, and an integrated economic calendar and news feed.
With compatibility for desktops, tablet PCs, and mobile phones, traders can enjoy trading without limitations. Whether at home, in the office, or on the go, the platforms provide full functionality and convenience, allowing traders to stay connected to the markets at all times.
Deposits & Withdrawals
FISG offers a variety of convenient and efficient methods for depositing and withdrawing funds.
UnionPay
For those using UnionPay, fund deposits are credited instantly with no transaction fees, making it a quick and cost-effective option. Withdrawals through UnionPay are processed on the same working day, also without any transaction fees.
Digital Currency
Clients opting for digital currency can expect fund deposits to be processed in approximately 30 minutes, with a 0% handling charge, providing a fast and fee-free method for adding funds. Withdrawals are equally efficient, with funds arriving in the account on the same working day and no transaction fees applied.
Telegraphic Transfer
Telegraphic transfer is available for clients who prefer traditional banking methods. Deposits via telegraphic transfer take 3-5 days to process and have no handling charges. Withdrawals are subject to the bank's processing time but are also free of transaction fees.
Customer Service
InterStellar offers a variety of convenient customer contact methods. The options include email, phone, social media, and real-time chat.
- Email: For any inquiries or support, traders can reach InterStellar via email at support@fisg.com.
- Phone: Customers can contact the support team by phone at +65 9838 6976 (Singapore), providing a direct and quick way to resolve issues.
- Social Media: InterStellar is active on various social media platforms, allowing traders to connect, stay updated, and get support through these channels.
- Live Chat: One of the most convenient features is the real-time chat support.
Education
FISG offers a variety of educational resources to assist traders. These resources include an economic calendar, glossary, videos, market news, market watch currencies, market watch indices, market watch commodities, and ebooks. These resources can help traders stay informed about the market and make more informed trading decisions. The availability of educational resources is an important factor to consider when choosing a broker, and FISG seems to have a decent range of materials available.
Conclusion
Overall, FISG offers a variety of features that may appeal to some traders, particularly the educational resources and MT4/MT5 platforms. However, the lack of transparency on minimum deposits, high withdrawal fees, and potentially risky high leverage should be carefully considered before opening an account. Investors, especially beginners, should compare it with other brokers before making a decision.
Frequently Asked Questions (FAQs)
- What is the maximum leverage offered by FISG Group?
FISG Group provides a maximum leverage of up to 500:1 across all account types.
- What deposit and withdrawal methods are available?
FISG Group offers various deposit and withdrawal methods, including UnionPay, Digital Currency, and Telegraphic Transfer.
- What trading platforms are available at InterStellar Group?
FISG Group offers the MetaTrader 4 (MT4) and MetaTrader 5 (MT5) trading platforms.
- Are there any restrictions on the number of orders or lot sizes?
All account types allow a maximum of 100 orders per account, with a minimum lot size per order of 0.01 and a maximum lot size per order of 100.
- What is the margin call level and stop-out level?
The margin call level is set at 100%, and the stop-out level is at 50% across all account types.
- Can I use Expert Advisors (EAs) on my trading account?
Yes.
Risk Warning
Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.
2025 SkyLine Thailand 
欧万兴(魁益健康)
Hong Kong China
The platform noticed that the margin has been adjusted into 50% form 100% and the validation would be one year. After I deposited fund, the margin was still 100%. Thus, my position was closed during the trading. The service line 400 was disconnected. I have no idea but to have this scam platform exposed. Hope you stay away.
Exposure
FX6896474862
Hong Kong China
During the 100 or so trading, there is always severe slippage with the platform, which could be shown in the screenshot. The customer service was in insolence attitude. They claimed that the spread was 33, actually, which was 38 to 40 pips. Don’ t believe them.
Exposure
A0拼搏者
Hong Kong China
After the leader made the speech, seeing the cocking market, I joined the platform. There was a 3-pip slippage, I stopped loss immediately. Then the market began soaring up again. What happened?
Exposure
FX8178081502
Hong Kong China
Slippage is very severe.
Exposure
Generation
Malaysia
My experience as been quite good. Deposit and withdrawals have been seamless. The trade executions are also good except for the fact that they sometimes don't execute more than one trade for you if they realize that market is looking to go very strong in your direction.
Neutral
at3712
Hong Kong China
Since the beginning of this year, InterStellar Group has had many problems, being unable to log in and trading.
Exposure
FX1524913740
Pakistan
Their trading platform struck me as highly efficient and robust. Not only is it seamless and glitch-free, but it also offers a spectrum of analytics tools that helps me make informed decisions. They have a way of breaking down complex and overwhelming data into something that's digestible for a layman like me. Customer service? Top-notch! I had issues connecting to the platform once, reached out to their customer support and voila! Problem solved in no time. The response time and resolution were absolutely commendable.
Positive
ㅤ84614
Malaysia
Trading the AUD/USD pair here, I was delighted to find their spread to be an average 0.9 pips during peak trading times. Couple this with a zero-commission policy, and it signals brighter profits on the horizon! Speaking of signals, let me share an experience. Interstellar's spot-on trading signals once led me into a promising lane with the EUR/JPY pair. An anticipated bearish dip allowed me to place my positions just right. Result? A profitable trade that left me grinning from ear to ear! However, a few questions did pop up during the journey, and customer service team was slow to extend a helping hand.
Positive
muhammat
Hong Kong China
On other platforms, this has not happened. Why does this occur on your platform?
Exposure
weiquan3424
Hong Kong China
I registered an account 86014278 on this platform. Before the deposit, the platform told me that the withdrawal will take 1-2 days to arrive. After I made the deposit, I started to apply for withdrawal from June 9th. It took me a month to show that the withdrawal was approved, but it has not been received for 3 weeks. Every time I contact with the customer service, he always responds: Arrangement for payment, please pay attention to the balance. With such a big platform, does even my account balance: 37746, need to make up for a few weeks? Unable to withdraw money until now
Exposure
FX2025160899
Hong Kong China
Attention! Interstellar FX, this black platform cannot allow investors to withdraw money! Don't be fooled! Their routine: make you wait indefinitely after applying withdraw money . . .
Exposure
FX2025160899
Hong Kong China
Attention! Interstellar FX, this black platform is not allowed you to withdraw money! Don't be fooled! Their routine: wait indefinitely after applying withdraw money...
Exposure
FX9799267412
Thailand
Try using the Standard account, the spread is not high, there is a rebate that can be used immediately, the minimum withdrawal is only 20 USD. I really like it.
Positive
初贰
Malaysia
This Interstellar FX is a weird broker. It says demo accounts are available, but when I was about to open one, it keeps asking me to verify my personal information. So I gave up.
Neutral
阿楠
Singapore
It was introduced by a friend. It’s true that the spread is a bit big, but the others are not bad, and the order execution is also very fast. I made a withdrawal of 500 US dollars for the first time, and a little handling fee was deducted.
Positive
品味
Taiwan, China
The ECN account of Interstellar Forex is worth having! I have been trading with the ECN account for a while, and it feels very good to me. The spread is super low. The account manager is very professional and can always give me useful advice. Can you believe it? I've only been trading for 1 week and already made a profit of 1,000 US dollars, so exciting!
Positive
李维库
Hong Kong China
Deposit 4000 dollars, but cannot withdraw. The account is suspended and cannot contact customer service now.
Exposure
Deye
Hong Kong China
Return the principal to me, I have been investing money in it to get the principal back, I don't know the risk control. I can't withdraw the money
Exposure
Deye
Hong Kong China
Lost more than 40,000 US dollars. I called the customer service but I couldn't even get through? No one cares!
Exposure
雪18265
Hong Kong China
The slippage reached $10 on August 9. I set stop loss at 1748 but the platform changed it to 1738. The customer service said it was normal and the slippage usually stood at $0.2-3. They could not search the data on June 29.
Exposure
icy
Hong Kong China
I could not contact any person from this platform, they ran away!
Exposure
FX1959738585
Hong Kong China
According to the latest news, StarCraft, a black platform, currently has a large number of employees fired, and StarCraft’s senior executives have left one after another. StarCraft’s boss Lin Moumou has already escaped abroad. The reason may be that StarCraft was terminated last year and the matter has not been resolved. The company’s capital chain is broken. It is recommended Everyone who has funds in StarCraft quickly withdraw money, and StarCraft employees quickly quit.
Exposure
icy
Hong Kong China
Since the regular trading on the platform started on August 21, 2020, there have been many situations such as chuck, inability to trade, and disk disconnection in the middle, including the evening of November 27, the account made multiple orders for no reason (not operated by myself) ) The account suffered serious losses. To sum up, it is required to change the platform to compensate the loss of the account with USD 8910.
Exposure