Abstract:Is markets.com safe? A review of its WikiFX rating, CySEC license, unverified records, and user complaints about deposits and withdrawals.

Markets.com is a well-known trading brand with a long operating history and a visible regulatory presence. On WikiFX, the broker currently holds a score of 6.96/10, which places it above many high-risk brokers. However, its profile is not without concerns. The broker has user complaints, several licenses marked as unverified, and a negative field survey result in Australia.
For a balanced Markets.com review, the key question is not whether the brand has any regulation at all. It does. The more important question is how strong the current profile looks when its license status, complaint record, and field survey findings are reviewed together.
The full broker page on WikiFX is available here:
https://www.wikifx.com/en/dealer/0001573140.html
Markets.com Rating on WikiFX
According to the WikiFX broker page, Markets.com currently has a WikiFX score of 6.96/10.

The score breakdown shows:
- Regulation: 7.32
- License: 6.95
- Business: 8.00
- Software: 7.51
- Risk Control: 5.63
The overall score is not low, and the business score appears relatively strong. However, the risk warning section also highlights several issues that traders should not overlook: multiple user complaints, negative field survey reviews, and several regulatory records that could not be verified.
This makes the profile mixed rather than fully reassuring.
Markets.com License Status
Markets.com is shown on WikiFX as holding a CySEC license in Cyprus.

This is the stronger part of its license profile. A CySEC license gives the broker a recognized regulatory basis in the European market.
At the same time, WikiFX also shows several other license records under abnormal or unverified status. These include:
- ASIC Australia Market Making License — Unverified
- FCA United Kingdom Market Making License — Unverified
- FSCA South Africa Derivatives Trading License — Unverified
- FSC Market Making License — Unverified
This distinction matters in any discussion of Markets.com license. The broker has a verified CySEC-related regulatory presence, but some other licenses shown in the profile are not verified.
WikiFX Field Survey: Australia Office Not Found
WikiFX also conducted a field survey at the brokers listed address in Australia. According to the field survey report, the inspection team visited the office building based on regulatory address information but did not find a confirmed Markets.com office at the location.

The field survey did not determine that the entire broker is fake. It simply found that the expected office presence at the listed Australian address could not be confirmed.
When read together with the unverified ASIC-related record on the broker page, this field result becomes relevant. It adds another layer of caution to the brokers Australian profile.
User Complaints: Deposits, Withdrawals, and Account Access
The complaint record is one of the main reasons this Markets.com review should not rely only on the brokers brand recognition.
According to user reports and related WikiFX coverage, several complaints focus on deposit delays, withdrawal obstruction, and unresolved account issues.
One trader using login account 906175 reportedly deposited $2,500. The Markets.com website promised instant crediting, but the funds did not appear in the account even after screenshots were provided. Customer service reportedly shifted responsibility to the payment service provider and said a confirmation period of 1–3 working days was needed. After the deadline passed, the issue remained unresolved.
Another trader reported repeated difficulty withdrawing funds. The broker allegedly requested a large number of supporting documents, but several weeks later, the withdrawal had still not arrived. The user said the delay seriously damaged trust in the platform.
There are also broader complaints that, despite claims of no fees, users in different regions have experienced stalled transactions or unresolved payment issues. Some users additionally claimed that the broker or related promoters approached them through social media, after which deposits were made but withdrawals became difficult.
More details on the complaints can be found in this related WikiFX article:
https://www.wikifx.com/en/newsdetail/202602249014936450.html
These reports do not automatically prove every claim. But when complaints repeatedly involve deposits not arriving, withdrawals being delayed, document requests dragging on, and communication problems, they become important risk signals.
Is Markets.com Safe?
Markets.com is not a no-license broker. Its CySEC license is a meaningful part of the profile, and its WikiFX score of 6.96/10 is higher than many weak offshore brokers.
Still, the broker is not free of risk signals. The current profile includes:
- multiple user complaints
- negative field survey reviews
- an Australia office visit that did not confirm the brokers presence
- several unverified license records
- complaints involving missing deposits, withdrawal delays, and account access issues
For traders reviewing Markets.com rating, the score should be read together with these risk indicators. A higher score does not remove the need to check the exact account entity, regional license, and latest complaint history.
Final Assessment
Markets.com has real strengths: a known brand, a verified CySEC license, a relatively strong business score, and an established market presence. These points should be acknowledged.
At the same time, the brokers profile contains enough cautionary signals to prevent a fully positive reading. The unverified licenses, failed Australia field survey, and user complaints around deposits and withdrawals all require attention.
