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Amount Resolved (Past 30 Days)(CNY)

¥2,928,439

Resolved Cases

15572

Fraudulent exchange deduction
Fraudulent exchange deducts the winning profits of the customer ng.Ng day 14/07 I deposited 64500.000 into the hf exchange to trade. I did not use bonus, did not use leverage, did not use BOT, I traded completely normal ng.Khi the transactions had profit but the exchange did not allow me to withdraw money and deducted all the profit interest that I traded c.kh did not give me a clear and transparent explanation and without any basis that I know of. I certify that the above content is true according to what I directly experienced and take responsibility for the content presented.
  • Broker

    HFM

  • Exposure Type

    Deduction of profits

Vietnam

Three days ago

Vietnam

Three days ago

The transfer was not credited
I decided to test trading with this broker and deposited 105.8427 USDT into account .The funds were never credited, even though the deposit, according to the transaction, was in their cryptocurrency wallet within a minute of the transfer. Scammers usually don't withdraw deposits, but this broker has gone further and isn't even funding the account. If you don't believe this review, then at least don't deposit a large amount; losing your deposit is guaranteed.
  • Broker

    Fusion Markets

  • Exposure Type

    Others

Netherlands

Three days ago

Netherlands

Three days ago

Dishonest response, data falsification, refusal to admit fault, and sloppy system investigation.
On July 14, 2026, at 9:30 PM, I entered a buy position on XAUUSD before the US employment statistics were released. The profit margin on this position was poor, so I suspected a malfunction in the MT5 system and contacted them via chat, but the problem was not resolved. After exchanging emails later, the response I received was, "Your position was entered 55 minutes after the CPI! There is no problem with the system." This is a company that engages in deception and data manipulation, so all I can say now is that it's useless to contact them when there's a system malfunction. Even if the company is at fault, they won't admit it. Make sure to keep photographic evidence of everything, whether it's chat or email. I wasn't asking them to guarantee the profits I should have earned. That was unnecessary. I simply asked them to investigate because the MT5 system seemed to be malfunctioning at the time. This company couldn't even handle such a basic response. Incidentally, I saw the upward trend after the CPI and immediately requested assistance via chat. It's impossible for an entry to occur 55 minutes later. This is clearly manipulated data. I regret not taking photographs of everything, from the chat time to the content of the messages I sent. The attached documents are the falsified position I raised concerns about, and the chronological chart I drew and sent back to AXIORY Support at the time because they were trying to deflect the issue. I believe you can see from the falsified documents and the chart I sent back that AXIORY Support did not respond honestly. In truth, I was simply complaining about a system malfunction in MT5, and if they had dealt with it sincerely, I wouldn't have had to report it. However, I felt it was unnecessary to reveal that they are a terrible company that deceives its users as a whole, so I decided to report it here.
  • Broker

    AXIORY

  • Exposure Type

    Others

Japan

Three days ago

Japan

Three days ago

Bad Experience
I had a disappointing experience with this broker. I deposited funds after being given information about the trading conditions, but later found that the actual conditions were different from what was explained. When I requested a withdrawal, the request was approved, but I did not receive the funds in my wallet within the expected time. I contacted customer support and am still waiting for a clear explanation and resolution. I recommend that new traders verify all trading conditions and withdrawal procedures carefully before depositing. I hope the broker resolves this issue promptly and improves its transparency and customer service.😡
  • Broker

    SGFX

  • Exposure Type

    Others

United Arab Emirates

In a week

United Arab Emirates

In a week

I have made deposit in
I have made deposit in my account in equiti and I right now I don't found any money in my account
  • Broker

    equiti

  • Exposure Type

    Others

Egypt

In a week

Egypt

In a week

The deposit was not credited to my account.
The deposit was not credited to my account. After waiting for a long time, the customer service still did not reply, who would dare to trade with you?
  • Broker

    GLOBAL FUTURES SERVICES

  • Exposure Type

    Others

Malaysia

In a week

Malaysia

In a week

I submit this complaint regarding
I submit this complaint regarding Just Markets company. My trading account achieved significant profits through trading on the MT5 platform. After that, Just Markets deducted my profits and restricted my account, claiming "fraudulent activity" under the client agreement. I repeatedly requested a detailed explanation and supporting technical evidence, including server logs or proof of the alleged violations. However, the company refused to provide any of this evidence and informed me that its decision is final and will not be reconsidered. I believe this decision lacks transparency and has caused me a significant financial loss of $85,000. I have retained all supporting evidence, including MT5 account statements, screenshots, and email correspondence with the broker. I have also filed complaints with the relevant authorities and am seeking a fair and independent review of this case.
  • Broker

    JustMarkets

  • Exposure Type

    Deduction of profits

Syria

07-16

Syria

07-16

Regarding HIBT exchange withdrawal failure and account freeze
Regarding HIBT exchange withdrawal failure and account freeze for 18 days I applied to withdraw a sum of USDT from HIBT exchange to the Binance network on June 28, 2026. The funds have not been credited to my account to date, and there is no final confirmation record on the blockchain. After the withdrawal failed, my account was unilaterally frozen by HIBT on grounds of "risk control,\" preventing any viewing or operation, which has now lasted for 18 days. During this period, I have repeatedly contacted HIBT online customer service and official email. The customer service only responded with template replies such as \"under review, please wait patiently,\" never providing any specific evidence of violations or processing timeline. On July 4, I sent a formal written reminder email, and on July 7, I received a reply stating: \"Your account has triggered the risk control verification process and is under comprehensive review. Specific triggering details cannot be disclosed at this time. The review result will be notified via email." —This reply still did not specify how many business days the review would take, nor did it provide a latest completion date. It should be noted that the official help page of HIBT clearly states that the risk control review cycle is approximately 1-3 business days, but my account has been frozen far beyond that period. I understand that the platform has risk control and compliance requirements, but the prolonged freeze without a clear timeline has indeed caused me great distress. All transactions are my legitimate operations, and the source of funds is clean (deposited from Binance, with blockchain proof available for verification). My request: I hope HBT can complete the review as soon as possible, either unfreeze the account and allow withdrawal, or provide a clear processing schedule with specific dates so that users can be informed. I have preserved all relevant evidence (withdrawal records, blockchain query screenshots, customer communication records, reminder email and reply, Binance deposit proof).
  • Broker

    HIBT

  • Exposure Type

    Account frozen

Hong Kong China

07-16

Hong Kong China

07-16

WTD CANTOUT
Why was my account suspended without any valid explanation when I have successfully withdrawn funds before? Please cooperate and handle this matter professionally. If I have breached any of your Terms & Conditions, kindly provide clear evidence and a reasonable explanation instead of simply blacklisting my account and withholding my funds. Please resolve this issue and process my withdrawal as soon as possible.
  • Broker

    LOYAL PRIMUS

  • Exposure Type

    Others

Malaysia

07-14

Malaysia

07-14

My experience with Zain
My experience with Zain Stock was very disappointing. I initially deposited $500 and later withdrew half of it. After that, I deposited approximately $4,800 and was able to generate profits exceeding $20,000 through trading. I was assigned a financial advisor named Mohammed Al Sheikh, who repeatedly advised me to open positions that exceeded the appropriate margin level for my account. Following this advice ultimately resulted in a margin call and the complete loss of my account balance. In addition, I had previously submitted a withdrawal request for $6,000 in profits, but the withdrawal was never processed, and I did not receive the funds. This review reflects my personal experience. I hope the company improves its handling of client accounts, provides responsible trading guidance, and processes withdrawal requests in a timely and transparent manner.
  • Broker

    zenstox

  • Exposure Type

    Forced Liquidation

Bahrain

07-09

Bahrain

07-09

The official website is inaccessible.
The sales representative is unreachable and the official website is inaccessible. The withdrawals can still be processed in the personal user center, but it's uncertain whether the funds will actually arrive.
  • Broker

    KAB

  • Exposure Type

    Others

Hong Kong China

07-10

Hong Kong China

07-10

This broker froze
This broker froze my profits under the pretext of violating the terms, although the trade was completely compliant and does not contain any violation of the trading terms. I believe the real reason is that the trade achieved good profits, and therefore the profits were frozen without a clear justification.
  • Broker

    TNFX

  • Exposure Type

    Deduction of profits

Turkey

07-09

Turkey

07-09

I fell for a scam , I invested
I fell for a scam , I invested 4200 dollars in this platform and so far I can't withdraw anything , it's always an excuse, now it's the World Cup block , but the World Cup is almost ending and no return, is there a legal way to recover these amounts.
  • Broker

    Warren Bowie & Smith

  • Exposure Type

    Others

Brazil

07-08

Brazil

07-08

After earning several thousand U, my account was closed and I cannot use it,
After earning several thousand U, my account was closed and I cannot use it, I have been consulting customer service and they keep saying they will provide feedback for me, I hope the platform will handle it as soon as possible,
  • Broker

    EE TRADE

  • Exposure Type

    Account frozen

Hong Kong China

07-08

Hong Kong China

07-08

The money didn't arrive, but my account was put under risk control
I have a 44-minute screen recording, but HIBT customer service only replies, 'You just need to wait' I am an ordinary investor. After making a profit and withdrawing from the HIBT exchange, the money didn't arrive, and instead my account was put under risk control. I have a screen recording of the day's trades, 44 minutes long, from opening the position to withdrawal, every step clearly shown. But I've searched through online customer service and TG customer service, and all I ever get are two lines: • 'We are actively verifying, please be patient' • 'Staff are busy, please wait' When I ask 'How long do I have to wait?', they copy and paste. When I ask 'Can you give a date?', they copy and paste. This is not handling a problem; this is deliberate delay! From July 4th until now, my funds have been locked, I cannot log in to my account. What should I do.
  • Broker

    HIBT

  • Exposure Type

    Account frozen

Hong Kong China

07-07

Hong Kong China

07-07

I have been trading for a few months. Investment
I have been trading for a few months. I made an investment. I invested together with a girl who introduced me to this site. The amount I invested was 6,000,000 Korean won, and the girl invested 7,500 in foreign currency. So we made a profit, which became $320,000. When I applied for withdrawal, they said I had to pay taxes. The girl paid all the taxes and withdrew $250,000. Then she colluded with the company to withdraw money from my account. When I asked for the remainder to be returned, they said I had to put up a $10,000 deposit, refused the withdrawal, and are threatening to freeze my account.
  • Broker

    traze

  • Exposure Type

    Account frozen

South Korea

07-04

South Korea

07-04

A manipulative broker who delays execution contrary to what is advertised.
This broker is extremely bad. They intentionally delayed trade execution, causing account losses. Execution times were very high, reaching up to 1200ms, and even with a VPS, the execution speed was only 2ms. The image shows the trades entered and the extremely high execution times. When contacted to resolve the dispute, they completely ignored the matter. This is a terrible broker, so I absolutely do not recommend it.
  • Broker

    JustMarkets

  • Exposure Type

    Others

Jordan

07-04

Jordan

07-04

Account is banned, money cannot be withdrawn
Account is banned, money cannot be withdrawn
  • Broker

    MDM

  • Exposure Type

    Account frozen

Hong Kong China

07-04

Hong Kong China

07-04

scam abet broker not
scam abet broker not trusted 132$
  • Broker

    ABET

  • Exposure Type

    Others

Pakistan

06-30

Pakistan

06-30

Deposit not credited
Hello, I deposited money into the platform EE TRADE at 11:48 AM on June 29th, but it hasn't arrived in my account after an hour. I contacted customer service to ask what was going on. They asked me to provide proof of deposit, which I submitted. They then told me to keep waiting. After I asked a few more questions, they hung up on me, and the money still hasn't arrived.
  • Broker

    EE TRADE

  • Exposure Type

    Others

Hong Kong China

06-29

Hong Kong China

06-29

Publish Exposure

Unable to Withdraw

Severe Slippage

Scam

Others

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Amount Resolved (Past 30 Days)(CNY)

¥2,928,439

Resolved Cases

15572

Post a Review
Select Country/Region
Hong Kong, China
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