Global Broker Regulation Inquiry App
About WikiFX

Amount Resolved (Past 30 Days)(CNY)

¥8,315,746

Resolved Cases

15511

Deposit is not transferred to account
I recently open a trading account with Mtrading broker. After making my deposit, the fund was not reflected in my trading account. After more than few hours still pending eventho my account is already verified. First time im using a broker which can’t even process a deposit let alone a withdrawal. Can’t even do my first trade and I dun even know will even get my funds back. So disappointed.😡
  • Broker

    MTRADING

  • Exposure Type

    Others

Singapore

In a week

Singapore

In a week

Account Issue
Unable to log in; the membership number registered in May 2025 is now showing as invalid.
  • Broker

    GTSEnergyMarkets

  • Exposure Type

    Others

Hong Kong China

05-27

Hong Kong China

05-27

First, a consultant called me and opened my account
First, a consultant called me and opened my account, and without informing me, charged me about 1,200 Mexican pesos. However, he argued that the money was in my account and still under my name. From then on, he started teaching me how to trade, and I began to see profits in my account.
  • Broker

    Jimifx

  • Exposure Type

    Others

Hong Kong China

05-26

Hong Kong China

05-26

Deposit of 1070 USD has not been credited
Deposit of 1070 USD has not been credited, I have sent more than ten emails. Initially, deposits and withdrawals via Skrill were instant, but this time the deposit has not been credited for a week, and the emails do not have an accurate reply,
  • Broker

    Jimifx

  • Exposure Type

    Others

Hong Kong China

05-25

Hong Kong China

05-25

pepperstone
Pepperstone is an irresponsible, profit-driven, and self-proclaimed international platform with a black heart. At crucial moments, their deposit and withdrawal channels malfunction frequently, whether intentionally or not, designed to cause losses for clients. My bank cards were frozen, and then I was asked by the police to sign a guarantee – I tolerated all that. In the end, they only compensated me for 40% of my losses. After that, they stopped replying to emails and refused to communicate, only responding with "contacting legal counsel" and "compliance" – something they learned from domestic new energy vehicle companies. I hope everyone will be vigilant, and I hope the platform WikiFX can help me recover my losses.
  • Broker

    pepperstone

  • Exposure Type

    Account frozen

Hong Kong China

05-22

Hong Kong China

05-22

my deposit not credited
my deposit not credited by upi may mail I’d s*****@gmail.com
  • Broker

    PocketOption

  • Exposure Type

    Others

India

05-21

India

05-21

I am filing this complaint to warn traders about my experience.
I am filing this complaint to warn traders about my experience. I deposited $56 via USDT (TRC20 network). Shortly after, my account was blocked and I could not access my funds. I attempted to communicate through: - Technical Support - Email - Telegram However, the issue remains unresolved to this day. After reviewing the company information, it was found: They are only registered in Saint Lucia (IBC), which is merely a business registration, not a financial brokerage license. There is no clear license from a strong regulatory authority like the FCA or ASIC. There are numerous repeated complaints from traders about difficulties or denials in withdrawal operations. I advise any trader not to transfer digital currency funds to platforms not bound by strong financial regulation. I request an investigation into the company's regulatory status and a formal clarification of its license status to protect investors.
  • Broker

    Jimifx

  • Exposure Type

    Deduction of profits

Hong Kong China

05-21

Hong Kong China

05-21

Give me back my money. There's a problem every time I try to transfer. Contacted customer service, they told me to wait.
Give me back my money. There's a problem every time I try to transfer. Contacted customer service, they told me to wait two business days. It's been so many days now, and there's still no news at all.
  • Broker

    Jimifx

  • Exposure Type

    Others

Hong Kong China

05-15

Hong Kong China

05-15

Without authorizing any person to operate on behalf of the client, the system generated transaction orders out of thin air without any reason.
On April 9, 2026, without my intervention, instructions, or authorization, trading orders were generated out of thin air by the system, resulting in a loss of over $240,000 USD (see image). The buy and sell times and prices of these losing orders were identical. I did make normal trades on April 9th, but these abnormal losing orders did not appear in my account during the day; they suddenly appeared in the early morning of April 10th, showing as trades executed in the early morning of April 9th. Their execution times do not correspond to the actual order times I made during the day. I have a screenshot of my MT4 account from the daytime of April 9th, showing that these losing orders were not present at that time. However, in the early morning of April 10th, orders marked as being executed in the early morning of April 9th ​​appeared out of thin air. Therefore, it can be clearly determined that these orders were not executed by me but were abnormal orders generated fraudulently by the platform's backend. The platform Asia Pacific maliciously fabricated these false losing orders, tampered with trading records in the backend, and generated trades out of thin air without my intervention or authorization, directly causing huge losses. Such illegal and irregular acts that infringe upon investors' rights must be seriously investigated and those responsible held accountable!
  • Broker

    Asia Pacific

  • Exposure Type

    Others

Hong Kong China

05-11

Hong Kong China

05-11

The slippage was severe. What's more, I'm unable to withdraw the profit and commission rebates.
The slippage was severe. What's more, I'm unable to withdraw the profit and commission rebates. The platform's backend just blocked them directly. It's a scam platform.
  • Broker

    Gold Fire

  • Exposure Type

    Others

Hong Kong China

05-10

Hong Kong China

05-10

They deleted my pamm account for no reason
I have been using xtreme market for 2 years now and recently had the worse experience. No broker will do what they did. It is officially 3 weeks and XtremeMarkets still point the gun at me saying I did not responds. Their people in charge are hiding and did not provide and solution. Nikita Kaul Bhupinder Singh. Moral of the story, they have migrated me to a new server and yes they actually charge clients for the migration. So I reach out to their support team in April 24th and I received an email of my new pamm server and all the credential on April 27. Their support team did not help me or provide any resolution for me until the PAMM is being deleted and the money did not show in wallet
  • Broker

    XTREME MARKETS

  • Exposure Type

    Others

Malaysia

05-09

Malaysia

05-09

Warning for traders about
Warning for traders about my experience with Vittaverse. I traded fairly on my account with normal risk management, TP and SL. After making a profit of $685, the company confiscated my profits and only returned my original deposit. They accused me without giving any valid evidence of rule violation. I repeatedly asked them to explain the reason, but I did not receive any clear proof. This behavior is highly suspicious and unprofessional. Traders should stay careful because profit withdrawal may become a problem after successful trading.
  • Broker

    VITTAVERSE

  • Exposure Type

    Others

Pakistan

05-08

Pakistan

05-08

Malicious adjustments to margin requirements by the fraudulent platform lead to forced liquidation of my account.
Malicious adjustments to margin requirements by the fraudulent platform lead to forced liquidation of my account. The platform is refusing to address my significant losses. tt's absolutely a fraudulent platform. On Monday, within the first half hour of trading, my margin requirement was over 200%. Normally, a margin below 200% would trigger liquidation, but the system didn't force liquidation, it treated it as an actual stop-loss. Monday's gap-down opening caused me huge losses. They treat clients with dual standards.
  • Broker

    Upway

  • Exposure Type

    Others

Hong Kong China

05-02

Hong Kong China

05-02

What's wrong with the platform pepperstone lately? I can't get in touch with customer service.
What's wrong with the platform pepperstone lately? I can't get in touch with customer service. I can't get in touch with anyone! What's going on?
  • Broker

    pepperstone

  • Exposure Type

    Others

Hong Kong China

04-29

Hong Kong China

04-29

It's not just once or twice that the order was executed outside the candlestick chart range.
It's not just once or twice that the order was executed outside the candlestick chart range. It's hard to understand why this price point has surged so dramatically—making a mere 0.01 lot profit from a small trade. What exactly are you doing, pepperstone?
  • Broker

    pepperstone

  • Exposure Type

    Others

Hong Kong China

04-27

Hong Kong China

04-27

My investment on the MC Platform encountered slippage and stuck.
I placed an order in MC. When I logged in to my MT4 account, I unexpectedly found that the trader was ETB BULLION. What is the relationship between ETB BULLION and MC? Why can I link to a fraudulent platform to mislead customers and cause customers to lose money? ETB BULLION provided an explanation. What kind of company platform is MC and where is the company address? Why ETB BULLION can cooperate with its fraud platform.
  • Broker

    ETB BULLION

  • Exposure Type

    Others

Afghanistan

04-25

Afghanistan

04-25

The upway platform failed to take profits when the target price was reached, and stopped losses before the stop-loss point was reached, resulting in my financial losses.
The upway platform failed to take profits when the target price was reached, and stopped losses before the stop-loss point was reached, resulting in my financial losses. There has never been a case of a stop-loss order being triggered at 4700 gold in the market. It should have been profitable, but instead, it triggered a stop-loss at a point that has never occurred before. This is a fraudulent platform!
  • Broker

    Upway

  • Exposure Type

    Others

Hong Kong China

04-23

Hong Kong China

04-23

I'm unable to withdraw.
I'm unable to withdraw any money because it's frozen.
  • Broker

    OKX

  • Exposure Type

    Others

Argentina

04-13

Argentina

04-13

Malicious deduction of profits, March 23, 2026.
Profits were maliciously deducted. On March 23, 2026, at 14:28, a position was opened and closed with a profit at a normal market price. The platform deducted the profit without providing any evidence, citing a pricing error. I can provide price quotes from multiple platforms at the same time for reference! I hope your platform can mediate and protect the legitimate rights and interests of the clients, thank you.
  • Broker

    VALUTRADES

  • Exposure Type

    Others

Hong Kong China

04-13

Hong Kong China

04-13

Refunded Trade Confirmed Execution Issue on Olymp
I have been trading on Olymp Trade for about six years . On 24 November 2025 I submitted a complaint after observing unusual settlement behaviour in several short-expiry trades. One trade was internally reviewed by the broker and refunded on 27 November 2025. This confirmed that an execution irregularity occurred during that trading period. After this refund I reviewed other trades executed during the same session, including XAG/USD short-expiry trades. Several trades appeared to show similar settlement behaviour. In multiple examples the mini-chart displayed after the trade shows the position favourable during most of the trade duration but the final settlement becomes a loss at expiry. I documented these examples with screenshots, trade comparisons and mini-chart video recordings and submitted them to the broker. The additional trades were declined mainly due to the five-day claim rule. The case was escalated to FINACOM, where incorrect
  • Broker

    Olymptrade

  • Exposure Type

    Others

India

04-03

India

04-03

Publish Exposure

Unable to Withdraw

Severe Slippage

Scam

Others

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Amount Resolved (Past 30 Days)(CNY)

¥8,315,746

Resolved Cases

15511

Post a Review
Select Country/Region
Hong Kong, China
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