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Amount Resolved (Past 30 Days)(CNY)

¥8,315,992

Resolved Cases

15511

Ryoex locked my account and not approved withdraw
i trade normal and profit, i order withdraw but Ryoex decline. curent they delete my account
  • Broker

    RYOEX

  • Exposure Type

    Unable to Withdraw

Singapore

03-31

Singapore

03-31

Withdrawals has not been processed for two weeks.
What a terrible platform! They don't process withdrawals and the account managers don't reply to messages.
  • Broker

    squaredfinancial

  • Exposure Type

    Unable to Withdraw

Hong Kong China

03-30

Hong Kong China

03-30

The withdrawal was not processed within three months of internal review.
The answer was always "under internal review, and please wait patiently" when I asked them. Is this a sign they're about to abscond?
  • Broker

    XS

  • Exposure Type

    Unable to Withdraw

Hong Kong China

03-30

Hong Kong China

03-30

The platform Upway forced liquidation of my account at a price of 70.445, which did not exist in the market, and refused to provide any evidence!
I traded spot silver (XAG) on Upway. On March 30, 2026, at 06:00, my position was forcibly liquidated by the platform at a price of 70.445, resulting in a loss of $386.02. However, the entire candlestick chart clearly shows that the market never reached a price of 70.445 during that period, and the price after the opening was far below this level. I repeatedly requested the platform to provide: 1. A tick-level snapshot of the price at 70.445; 2. The counterparty's transaction record for this forced liquidation. The platform refused to provide any evidence, citing "liquidity and market price deviation," blaming only the market and refusing to acknowledge the abnormal forced liquidation. I have now preserved complete evidence: order screenshots, candlestick charts, and chat logs. I will simultaneously file complaints with the Hong Kong Gold Exchange (HKGX) and the Hong Kong Securities and Futures Commission (SFC) to expose the platform's price manipulation and infringement on investors' interests.
  • Broker

    Upway

  • Exposure Type

    Others

Hong Kong China

03-30

Hong Kong China

03-30

I‘m unable to close out profitable positions and withdraw on the PRESTIGE platform.
I‘m unable to close out profitable positions and withdraw on the PRESTIGE platform. The system caused malicious slippage, resulting in margin calls and account liquidation. I contacted customer service multiple times to file a complaint and expose the issue, but the customer service representative was arrogant. And my account was cancelled directly!
  • Broker

    PRESTIGE

  • Exposure Type

    Unable to Withdraw

Hong Kong China

03-28

Hong Kong China

03-28

Started to trade on Goldman Sachs
I started to trade on Goldman Sachs on January 15th. They were advertising buy and sell opportunities. When I tried to withdraw, they froze my account and asked me to subscribe to an IPO for $50,000 in order to withdraw. The assistant, Maria Rodriguez, said that by joining I would make a profit and be able to withdraw.
  • Broker

    Goldman Sachs

  • Exposure Type

    Unable to Withdraw

Mexico

03-28

Mexico

03-28

I made a $50 investment, then I requested a withdrawal. The request was approved, and my bank card was approved, but the money never arrived in my bank account. I'm still waiting and it's been 20 days now.
I made a $50 investment, then I requested a withdrawal. The request was approved, and my bank card was approved, but the money never arrived in my bank account. I'm still waiting and it's been 20 days now.
  • Broker

    iq option

  • Exposure Type

    Unable to Withdraw

Nicaragua

03-28

Nicaragua

03-28

⚠️ Beware of scam brokers!FlipTrade
⚠️ Beware of scam brokers! FlipTrade contacted me today, March 27, 2026, asking me to delete my review after blocking me when I sought help regarding funds stolen from my account since February 2, 2026. From our recent chat, it’s clear they indirectly admitted their platform is not secure, as unauthorized individuals were able to access my account and withdraw my funds. They are now offering to refund only my initial deposit, which I insist that all my stolen funds must be fully returned before I consider deleting my review. stay safe✌️
  • Broker

    FlipTrade Group

  • Exposure Type

    Scam

Nigeria

03-28

Nigeria

03-28

I hope WikiFX can help me recover my legally obtained profits.
I hope WikiFX can help me recover my legally obtained profits.
  • Broker

    MDM

  • Exposure Type

    Unable to Withdraw

Hong Kong China

03-27

Hong Kong China

03-27

pepperstone received USDT but refused to credit the account
pepperstone received USDT but refused to credit the account, misappropriating customer funds. The crediting process lacked Chinese text and did not explicitly prohibit the opBNB network; both are Binance Chain. After the deposit arrived, they refused to process it again, citing incompatibility. I deposited USDT into Pepperstone, and the platform only stated support for BSC (Binance Chain), without any clear indication on the deposit page that opBNB was not supported or prohibited. Since opBNB is part of the Binance ecosystem and belongs to the same chain system as BSC, ordinary users are easily confused. I mistakenly transferred 150.44 USDT via the opBNB network. Currently, blockchain data shows that the funds successfully arrived at Pepperstone's official receiving address; the address was not incorrect, and the funds were not lost. However, Pepperstone's official response is: 1. The platform does not support the opBNB network and therefore refuses to credit the funds; 2. They acknowledge that they have the capability to recover funds at the blockchain level; 3. However, citing payment service provider regulations, they refuse to assist with refunds and will not take any action. I believe the platform bears significant responsibility: 1. Failed to clearly distinguish between BSC and opBNB and provide risk warnings; 2. Failed to block unsupported networks, allowing users to transfer funds freely; 3. Refused to fulfill its return obligation despite actually receiving user funds and having the technical means to recover them, seriously jeopardizing user asset security. I am now formally pursuing legal action. I have sent emails to the Bahamas Securities and their regulatory bodies requesting assistance in recovering 150.44 USDT. Contacting their customer service representatives in China is essentially a bureaucratic runaround; manual deposit is out of the question. I've also attached a screenshot of my TokenPocket wallet showing the deposit address provided by the platform; I see the funds are indeed in the account. They illegally seized funds under the pretext of incompatibility. This was my first time downloading and depositing funds into this platform. Be cautious, everyone! I've contacted four regulatory bodies, including their Australian regulatory bodies (ASIC + AFCA), and emails have been sent for three days with no response. Avoid this scam, everyone! In the end, it might all be a waste of time and effort. I just can't swallow this anger. Customer service basically just passes the buck, and the regulator can only send emails, making the process of seeking redress very slow. I was thinking that even if we succeed now, if they still won't let us withdraw our funds, we'll still be helpless. Contacting customer service usually results in being passed around, and contacting the regulator requires sending emails overseas, which customer service also mostly just sends emails suggesting a response tomorrow. Brothers, watching your hard-earned money be converted into USD and then disappear into your pockets without any peace of mind, this platform is really not worth it. My experience has been extremely bad, hahaha🤣 Evidence: Blockchain transaction records, official platform reply emails. I asked Binance customer service and they confirmed that the funds were transferred to the address provided by the platform. In summary, the funds were sent to the address provided by the platform, but they refused to refund or deposit funds, citing lack of support. They are illegally appropriating funds. There is no domestic regulation of them. Domestic users should be cautious when investing!
  • Broker

    pepperstone

  • Exposure Type

    Scam

Hong Kong China

03-27

Hong Kong China

03-27

All based on deception
This platform only allows losses, not profits, especially for Introducing Brokers (IBs). Even with the same trade, different margin levels will result in varying outcomes for different investors. This platform deducts profits from every trade, leaving the client to bear the losses. Which IB would dare to participate? If they do, they'll be left with no way to clean up the mess. Investment bankers, beware! Don't believe emails offering support for various trading options, because it's pure nonsense.
  • Broker

    YWO

  • Exposure Type

    Scam

Hong Kong China

03-27

Hong Kong China

03-27

SCAM
我总共投资了4000美元,但他们不断哄骗我追加入金,谎称会偿还我的本金,所以我必须保护我的投资。因此,我多次入金,让他们进行操作。而他们实际的做法是胁迫或操纵我同时进行买卖,声称交易必须完成,最终导致我的本金归零。
  • Broker

    suxxessfx

  • Exposure Type

    Scam

Colombia

03-27

Colombia

03-27

I am reporting IQ Option
I am reporting IQ Option for unfair business practices and profit skimming. On 20 March 2026, I deposited $20 (10+10) via Skrill. After trading legitimately, my balance grew to $236.34. When I tried to withdraw, they repeatedly declined my requests. Eventually, they only returned my initial $20 deposit and blocked my remaining profit of $212.2. They have also disabled my trading account. When I contacted support, they gave a vague excuse of "Terms & Conditions violation" but refused to provide any specific evidence or trade logs. This is a clear case of a broker refusing to pay a successful trader. I have already filed a formal complaint with the Financial Ombudsman of Cyprus. Broker Name: IQ Option Disputed Amount: $212.1
  • Broker

    iq option

  • Exposure Type

    Unable to Withdraw

Bangladesh

03-27

Bangladesh

03-27

EVOSTOCK is a fraudulent company.
EVOSTOCK is a fraudulent company. I ceposited $2,200 and they advised me to invest badly. I earned $824, but they never deposited it intomy account. They just kept calling to get me to keep depositing. Theyhanged my advisors three times. They are thieves macause they stole my capital and profits
  • Broker

    EVOSTOCK

  • Exposure Type

    Scam

Mexico

03-27

Mexico

03-27

About retirement
They refuse to return money I want to withdraw, claiming it's an internal error. I sent a screenshot of the application, even though I'm verified on the app and my documents are up to date.
  • Broker

    Exnova

  • Exposure Type

    Unable to Withdraw

Ecuador

03-26

Ecuador

03-26

Previously, profits could be withdrawn freely, but recently, due to the large market fluctuations, profitable trades have been deemed violations, and without providing a concrete reason, the withdrawal channel has been locked, preventing withdrawals.
It was alright before, I could normally withdraw with either profits or losses, but now they've completely stopped allowing withdrawals, and they're just dragging their feet without issuing any documentation. They're asking for my trading records on other platforms, but I only trade with them; how am I supposed to provide trading records for other forex platforms? It's like they're using a shill to prevent withdrawals, making it feel like they're about to abscond. This shameless platform is disgusting.
  • Broker

    MDM

  • Exposure Type

    Unable to Withdraw

Hong Kong China

03-26

Hong Kong China

03-26

Execution at 5542.28 While Market High Was 5541.99
I am reporting serious execution issues with BlackBull Markets On 29 Jan 2026, my Buy Stop order (#57433892) was executed at 5542.28 (10:13:14). However, MT5 tick data shows the maximum Ask price was only 5541.99 (10:13:00–10:13:59). This indicates execution at a price not present in market data. The broker justified this using VWAP, but: Other trades (#57433890, #57433888) show multiple partial fills This trade was executed as a single fill with no breakdown There is also a contradiction: execution at Ask 5542.28 but TP (5541.93) not triggered. Additionally, my account was set to “close-only” on 6 March, yet orders executed on 9 March. Issues also observed on small lots (0.01–0.2). I encourage traders to verify execution data and monitor pricing consistency when trading.
  • Broker

    BlackBull

  • Exposure Type

    Others

United Arab Emirates

03-26

United Arab Emirates

03-26

At the beginning of the year 2026, withdrawal is getting harder and harder.
At the beginning of the year 2026, withdrawal is getting harder and harder. I can't even withdraw money once a month now. Every time I asked why this happened, the reason given was Chinese New Year fund controls or I had to switch to a different withdrawal channel. It looks like I'm doomed. Does anyone know what's going on?
  • Broker

    EASY TRADING ONLINE

  • Exposure Type

    Unable to Withdraw

Hong Kong China

03-26

Hong Kong China

03-26

There was a slippage issue with WZG's trading system, which caused me to lose a lot of money.
The system had a serious slippage problem, and what's most disgusting was that it draws its own lines. Around 5 PM today, just before the market closed, I shorted at 4520. Thinking it would open lower tomorrow, I didn't close the position. After shorting at 4520, I placed a stop-loss order at 4510. At the last second before the market to be closed, a huge bullish candle suddenly appeared, and I suspected something was wrong. It suddenly rose 20 points! I checked other platforms, including Jinshi and XM, but none of them showed this huge bullish candle. I was shocked to see that only WZG had this sudden rise. Don't trade on these platforms; they're practically a scam. Image 1 is from Jinshi, Image 2 is from XM's MT5, and Image 3 is from WZG (Wanzhou Gold). Disgusting platform.
  • Broker

    WZG

  • Exposure Type

    Others

Hong Kong China

03-26

Hong Kong China

03-26

UNJUSTIFIED RETENTION OF $12,000
I am a fully verified trader . Since March 19th, 2026, Pocket Option has been withholding my legitimate profits of $12,000.00 USD via Tether TRC-20. Despite exceeding the 3-day standard processing time, the support team only provides evasive and automated responses, claiming a 'queue' that does not exist for blockchain transactions. ACTIONS TAKEN: I have already filed a formal complaint with the Mwali International Services Authority (MISA). Case reported to Forex Peace 。 This is a clear case of withholding funds without technical justification. I will not update or remove this 1-star review until I receive a valid TXID and the funds are visible in my wallet. Be extremely careful if you plan to trade large amounts here; they fail to pay when you win
  • Broker

    PocketOption

  • Exposure Type

    Unable to Withdraw

Venezuela

03-26

Venezuela

03-26

Publish Exposure

Unable to Withdraw

Severe Slippage

Scam

Others

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Amount Resolved (Past 30 Days)(CNY)

¥8,315,992

Resolved Cases

15511

Post a Review
Select Country/Region
Hong Kong, China
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