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Amount Resolved (Past 30 Days)(CNY)

¥8,314,764

Resolved Cases

15511

Scam
I am filing a formal complaint against Wingo for unauthorized fund transfers and account termination. I originally deposited USD via Volet as explicitly instructed by the broker. However, Wingo later moved my funds from my private wallet to their own internal wallet without my consent. This occurred immediately after I refused a forced cryptocurrency withdrawal, as I wanted to maintain standard banking protections and anti-fraud safeguards. I have provided full documentation and transaction paths , which Wingo acknowledged via email. Despite this, the broker began making unreasonable demands for 2025–2026 tax receipts—documents that are irrelevant to the initial deposit verification. Only two days after I formally declined the forced crypto withdrawal for the third time, Wingo closed my two trading accounts without notice. My access to MetaTrader and my remaining funds is now completely blocked. I have preserved all evidence and am reporting this to warn others.
  • Broker

    WINGO MARKETS

  • Exposure Type

    Unable to Withdraw

Denmark

04-20

Denmark

04-20

I have $8170 USD and I don't
I have $8170 USD and they won't let me withdraw it. I paid some taxes they told me to, and now they're saying the bank is rejecting the deposit. They say it's because of Binance, but I have to deposit 20% so they can deposit the money, otherwise it gets blocked. I don't understand. Can you help me at least recover the capital? It's about $3300 USD. Thank you.
  • Broker

    BITPANIA

  • Exposure Type

    Unable to Withdraw

Colombia

04-18

Colombia

04-18

Fintrix Markets, a fraudulent trading platform, is preventing clients from withdrawing profits and falsely accusing them of high-frequency trading violations.
Beware of Fintrix Markets (parent company Aksys Global Markets Ltd)! This is a classic scam gambling platform where the loser pays out! I participated in their authorized copy trading on this platform. I didn't perform any actual manual or algorithmic operations; I simply followed the signals of the trading advisor. Luckily, I made a profit of $1078 by copying their trades. When I tried to withdraw my funds, the platform immediately turned hostile! They first sent a daily statement in the backend and, through an operation called "PnL Correction," deducted all $1078 of my profit (see the red box in Figure 2). When I emailed to question them, they replied with an utterly absurd email (see Figure 1), falsely accusing me of using "high-frequency automated strategies" and "two-way rapid opening and closing positions"! This is utterly ridiculous! I was simply a copy trader using signals authorized by your platform! - If the trader who led my trades causes my account to be liquidated and I lose my principal, will you refund my money under the pretext of "violation of trading rules"? Absolutely not! - Now that the trader has made money, you're saying the trader violated the rules and confiscating all the profits of us innocent retail investors who followed your trades! This shows that Fintrix Markets has no real market orders; it's a complete gambling platform. When clients make money, they panic and disconnect the internet, using technical excuses to steal our money! Online customer service is completely unresponsive and delaying, and their email replies are perfunctory. I hope the official Tianyan (a financial information platform) will intervene and warn all traders: stay away from Fintrix Markets; it's a completely black platform where you can only lose money, not make it! I will fight for my rights to the very end until my $1078 is refunded!
  • Broker

    Fintrix Markets

  • Exposure Type

    Unable to Withdraw

Japan

04-17

Japan

04-17

I deposited money with BravoFX Markets for trading. After making profit I requested a withdrawal but the broker is not processing my withdrawal.
I deposited $800 to BravoFX Markets through Binance (USDT). My account ID is . After trading I requested a withdrawal of $400 but the broker has not processed my withdrawal. Currently $753 is still showing in my account. The IB who introduced me to this broker also took $150 from me promising to help with the withdrawal but nothing happened. I have proof of my Binance deposit and screenshots. I believe this broker may be delaying withdrawals and possibly operating fraudulently.
  • Broker

    Bravofxtrade

  • Exposure Type

    Unable to Withdraw

Bangladesh

04-17

Bangladesh

04-17

It doesn't let me withdraw.
I'm unable to withdraw my money from the platform. I invested $100 in Warren Bowie & Smith. Please help.
  • Broker

    Warren Bowie & Smith

  • Exposure Type

    Unable to Withdraw

Colombia

04-16

Colombia

04-16

Unable to withdraw funds or log in to the backend.
I'm unable to withdraw funds or log in to the backend. They don't let me withdraw my profits of $390. It's a Ponzi scheme. They just cut off my internet connection.
  • Broker

    Fintrix Markets

  • Exposure Type

    Unable to Withdraw

Hong Kong China

04-15

Hong Kong China

04-15

I can't withdraw usdt
I can't withdraw usdt in my bank account, binance wallet , trc20, or Bep20 very big problem
  • Broker

    SeaPrimeCapitals

  • Exposure Type

    Unable to Withdraw

India

04-15

India

04-15

They have frozen my money.
They have frozen my money and are asking for more money to unfreeze it. I've already invested a lot of money. The amount frozen is 32307, and they're asking for more money to unfreeze it. I need them to return what was invested and keep the rest. I just need my money back or for them to unfreeze the amount.
  • Broker

    cornertrader

  • Exposure Type

    Unable to Withdraw

Mexico

04-15

Mexico

04-15

I was scammed
It's terrible. I was scammed by them. They favor agents over clients (traders). After I deposited money, I was shocked to find that very large buy positions were opened in my account at the same time, designed to make me lose my funds. #Note: These positions were opened after I requested a withdrawal. Furthermore, the account manager contacted me, but my problem remains unresolved after more than a month. It's just a waste of time and empty promises. Regarding the attached images: 1- Image 1 shows my account from the members' area. 2- Image 2 shows the withdrawal request I submitted, along with the submission date. 3- Image 3 shows positions opened in large sizes to zero out my account! Please pay close attention to the timing, as it's crucial. I requested a withdrawal on March 28, 2026, as shown in Image 2. The request was not processed! The positions were opened in my account immediately within minutes of the market opening, as shown in Image 3. 4- Image 4 shows the email I sent to the company. 5- Regarding images 5, 6, 7, and 8, the account manager contacted me in response to my email. He informed me that he was aware of the problem and that it had not yet been resolved.
  • Broker

    ATM CAPITAL

  • Exposure Type

    Scam

Syria

04-14

Syria

04-14

I'm unable to withdraw the
I'm unable to withdraw my money. It says it's frozen 😭😭 I need help.
  • Broker

    SOLIDARY PRIME

  • Exposure Type

    Unable to Withdraw

Spain

04-14

Spain

04-14

I have posted an exposure on WikiFX.
I have posted an exposure on WikiFX, and I proactively contacted the platform's customer service and clearly stated that I was foregoing profits and only requesting a refund of my initial deposit of $7,000. This was the maximum concession I could make. However, the platform has still not responded for two weeks, without any response from customer service.
  • Broker

    MASTER MIND CAPITALS

  • Exposure Type

    Unable to Withdraw

Hong Kong China

04-14

Hong Kong China

04-14

Withdraw pending for almost 1 month
I've had a pending withdrawal since February 19th. I followed up via email on February 19th and February 24th. Their reply on February 24th that they had received my USDT wallet address, the withdrawal was being reviewed and would be processed soon. I followed up again on March 2nd, March 5th, March 16th, and April 7th. Up until now, there's been no clarity, they seem to be holding my money and ignoring emails. I believe this kind of behavior makes Rangemarkets an untrustworthy broker. I want my withdrawal processed immediately and my money back.
  • Broker

    RANGE MARKETS

  • Exposure Type

    Unable to Withdraw

Indonesia

04-13

Indonesia

04-13

I'm unable to withdraw.
I'm unable to withdraw any money because it's frozen.
  • Broker

    OKX

  • Exposure Type

    Others

Argentina

04-13

Argentina

04-13

Malicious deduction of profits, March 23, 2026.
Profits were maliciously deducted. On March 23, 2026, at 14:28, a position was opened and closed with a profit at a normal market price. The platform deducted the profit without providing any evidence, citing a pricing error. I can provide price quotes from multiple platforms at the same time for reference! I hope your platform can mediate and protect the legitimate rights and interests of the clients, thank you.
  • Broker

    VALUTRADES

  • Exposure Type

    Others

Hong Kong China

04-13

Hong Kong China

04-13

My $52,000 account has been maliciously frozen, and the platform is evading any action regarding the principal and profits. No payments have been processed for two months. The platform has maliciously hidden my real account number. I cannot log in at all, and there are no available withdrawal options.
My $52,000 account has been maliciously frozen, and the platform is evading any action regarding the principal and profits. No payments have been processed for two months. The platform has maliciously hidden my real account number. I cannot log in at all, and there are no available withdrawal options.
  • Broker

    Trive

  • Exposure Type

    Scam

Hong Kong China

04-12

Hong Kong China

04-12

The platform prohibits withdraw, act like scoundrels, is shameless, and its behavior is appalling!
I played on this platform for a while and earned $30,000. The agent said I'd earned too much and needed to lose some of it, otherwise I couldn't withdraw my funds! Later, I lost nearly $10,000, and the platform still wouldn't let me withdraw. That same day, without any notification, it secretly closed my account. When I contacted the customer service, they acted like scoundrels, saying I violated regulations—each order was less than 60 seconds, considered "instant" trades, and therefore invalid—and wouldn't refund my principal. I wonder, when I was losing money, why didn't they say it was "instant" trades, not frequent trading?! Later, when I threatened to report them to the police, they made me sign a guarantee not to expose their actions, and promised to refund my principal and compensate me $600! I've never seen such a shameless platform! I hope you learn from this and won't fall for their scam!
  • Broker

    INVADIGM

  • Exposure Type

    Unable to Withdraw

Hong Kong China

04-12

Hong Kong China

04-12

Slippage was frequent. The most outrageous time was when I hedged and a $16 difference resulted in my account being wiped out. Another time, there was a 500-point difference in silver prices before the market closed.
Slippage was frequent. The most outrageous time was when I hedged and a $16 difference resulted in my account being wiped out. Another time, there was a 500-point difference in silver prices before the market closed.
  • Broker

    Upway

  • Exposure Type

    Severe Slippage

Hong Kong China

04-12

Hong Kong China

04-12

The5ers CANCELED my payout without anyreason
Sharing my experience with The5ers. Payout requested: March 21, 2026 (~$13K) Interview completed & account approved: March 24 March 28: Support confirmed everything was approved, no issues, and payout would be sent within 24–48 hours After that, I followed up multiple times and was always told: Payout is approved No issues on the account Funds are being processed As recently as yesterday, support said my payout was already with the finance team. However, after more than two weeks of waiting, I suddenly received a termination notice citing “integrity concerns” — with no prior warning, no clear evidence, and no chance to clarify. So the question is simple: If there was an issue, why was the payout approved and confirmed multiple times? This kind of process is very difficult to understand and raises serious concerns about transparency and consistency. Traders should be cautious and make sure to document everything. I’m open to a clear and transparent explanation from the team.
  • Broker

    The 5%ers

  • Exposure Type

    Unable to Withdraw

Indonesia

04-11

Indonesia

04-11

I'm unable to withdraw.
I'm unable to withdraw even though I contacted the customer service.
  • Broker

    OKX

  • Exposure Type

    Unable to Withdraw

Peru

04-11

Peru

04-11

I'm unable to withdraw from an account with profit from HTFX.
I deposited 6,000 to 7,000 yuan in total. My two subsequent withdrawals totaled less than 3,000 yuan and have been delayed for almost a year with no response. The official email address is also unresponsive.
  • Broker

    HTFX

  • Exposure Type

    Unable to Withdraw

Hong Kong China

04-11

Hong Kong China

04-11

Publish Exposure

Unable to Withdraw

Severe Slippage

Scam

Others

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Amount Resolved (Past 30 Days)(CNY)

¥8,314,764

Resolved Cases

15511

Post a Review
Select Country/Region
Hong Kong, China
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